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Delivery Info |
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Product delivery via POS Malaysia, POS Laju
or Gdex Express |
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1- |
Products are
FREE SHIPPING
to
Whole Malaysia
Only. |
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2- |
Products
will be wrapped
after
Payment
Confirmation
been made. |
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3- |
Products will be shipped by POS Malaysia, POS Laju or Gdex
Express as been chosen by BioAsli. |
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4- |
Products
will be
delivered to the
address
specified by the
customer. |
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5- |
Products
will be
delivered during
office hours
from 9.00 am to
5.00 pm by the courier. |
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6- |
Product orders
been processed
on
Monday to Friday
only.
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7- |
Reference No.
will be send by SMS
to customer
after the
completion of
packaging
products. |
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Examples of Product
Packaging |
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Notification of Product Delivery |
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Order
1 product |
Registered Post (Peninsular
Malaysia) |
7-10 work day (depending
on location) |
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Order
2 products and above |
Pos Laju @ Gdex (Peninsular
Malaysia) |
1-2 work day (depending
on location) |
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Order
1 product |
Registered Post
(Sabah & Sarawak) |
7-10 work day (depending
on location) |
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Order
2 products and above |
Pos Malaysia Parcel
(Sabah & Sarawak) |
7-10 work day (depending
on location) |
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Order
1 product |
Registered Post (Overseas) |
3-4 week (depending on
location) |
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Order
2 products and above |
Pos Malaysia Parcel (Overseas) |
3-4 week (depending on
location) |
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* To
order 1 product can use Pos Laju or Gdex
Express with adding the shipping cost for faster delivery.
Also for shipping to Sabah & Sarawak. Call the
hotline for more information. 03-32248721 , desaku_bioasli@yahoo.com |
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Please check the current location of your items
by entering the reference number as below :- |
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Example
Reference No
Registered Post |
RD12345678912MY
(Malaysia)
RR12345678912MY (Overseas) |
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Example
Reference No
POS Malaysia Parcel |
CD123456789MY
(Malaysia)
CP123456789MY (Overseas) |
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Example
Reference No
POS Laju EMS |
EM123456789MY
(Malaysia)
EE123456789MY (Overseas) |
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Example
Reference No
Gdex Express |
3234567890 |
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Shipping Flowchart |
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BioAsli
Office |
Courier
Company |
Delivery
Process |
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Goods Collection Process |
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Pos Malaysia, Pos Laju, Gdex
Express |
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The whole process of
distribution goods |
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Pos Malaysia, Pos Laju, Gdex
Express |
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Courier agents send goods |
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Pos Malaysia, Pos Laju, Gdex
Express |
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Step 1
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Step
2
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Step 3
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Customer |
Reason Why
Goods Not Send To Customer |
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Goods Delivery Process |
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Pos Malaysia, Pos Laju, Gdex
Express |
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Procedure to Receive Goods |
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Courier Agent will ask Recipient
Name, No. I/C & Signature to
confirm receive the goods.
(Delivery Process Complete) |
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Note : If no receiver in home,
agent courier will leave a card.
You have to take the goods at
courier branch near you. |
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* This is Standard Procedure for
courier service from Pos
Malaysia, Pos Laju & Gdex
Express. When goods are
collected by the courier, the
responsibility goes to the
courier to deliver the goods.
BioAsli only can check the goods
delivery status.
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1-
Incomplete address. |
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2-
Address not clear. |
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3-
No receiver. |
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4-
Didn't claimed. |
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5-
There is no road name. |
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Any goods that didn't reach to
the customer will be sent back
to BioAsli.
BioAsli will contact the
customer for second time
delivery and the customer will
be charged the shipping cost. |
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* Hopefully all customer and
BioAsli members provide accurate
information when making
reservations to facilitate
product delivery process. |
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Step 4 (Complete) |
(Return Process) |
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